Frequently Asked Questions (FAQ)
1. How much does shipping cost?
To determine shipping costs, please provide us with your destination address and desired delivery timeframe. We're here to help!
2. How can I customize printing on boxes?
For custom printing, submit high-resolution AI or PDF files. We also offer graphic design services to help bring your ideas to life.
3. Are you a trading company, or do you integrate both industry and trade?
We are a comprehensive integration of industry and trade, boasting our own factory with 9 years of experience in this vibrant industry.
4. What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is typically 3000 pieces, though we are open to discussions based on your specific needs. Feel free to reach out for a consultation.
5. Are your tinplate products safe for food use?
Absolutely! All our tinplate products are crafted with food-grade materials and have passed rigorous SGS certification to ensure safety.
6. What is the timeline for developing a new mold? What about the production cycle?
Generally, creating a new mold, including sampling, takes 20-25 days. Post-deposit, the production cycle typically spans 30 days.
7. Can I receive samples before placing an order? What is the sample preparation time?
Certainly! Existing molds can be sampled within 2-3 days. For customized samples, the cost depends on your artwork, with a sampling period of 7-15 days.
8. Can you provide me with a price list?
We can provide a price list for guidance. However, our precise pricing is contingent on box specifications including size, shape, printing, packaging, accessories, and quantity. Kindly share these details for an accurate quote.
9. Do you offer additional accessories?
Yes, we provide a diverse range of accessories to complement our tinplate products, including foam, sponge, EVA, flocking blister trays, card boxes, white boxes, PVC/PET sheets, paper labels, and various add-ons like beads, locks, handles, and more.
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